Privacy Policy

Effective Date: 13/11/25

SJ Health Coaching respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Who We Are

SJ Health Coaching is a sole trader business based in Scotland. We provide health and wellbeing coaching services for individuals. Our website is hosted on Squarespace.

If you have any questions about this policy, you can contact us at:

Business name: SJ Health Coaching
Email address: [Insert contact email]

2. What Information We Collect

We collect and process the following types of personal data:

a) Information you provide directly:

  • Your name, email address, and contact details (e.g. via contact forms, newsletter signup, booking enquiries)

  • Information you share during booking or consultation (e.g. via TidyCal forms)

  • Your preferences for receiving updates or newsletters

b) Information collected automatically:

  • IP address, device type, and browser details

  • Pages visited and how you use the site (via Squarespace analytics)

  • Cookie preferences and consent status

3. How We Use Your Data

We use your data to:

  • Respond to your enquiries and provide the services you request

  • Schedule coaching sessions and manage bookings (via TidyCal)

  • Send you updates, resources, or newsletters you’ve opted into

  • Understand how our website is used so we can improve it (analytics)

  • Meet our legal and contractual obligations

We will not sell or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

Under UK data protection law, we rely on the following legal bases:

  • Consent – for email marketing or newsletters

  • Contract – to provide services you’ve requested (e.g. coaching or digital products)

  • Legal obligation – for compliance, invoicing, or tax purposes

  • Legitimate interest – for basic analytics and business operations

You can withdraw your consent at any time by clicking "unsubscribe" at the bottom of emails or by contacting us.

5. How We Store and Share Your Information

We store your data securely using:

  • Squarespace (website hosting and email marketing)

  • TidyCal (for appointment scheduling)

These services may process your data outside the UK, but they use appropriate safeguards (e.g. Standard Contractual Clauses) to ensure your data is protected.

6. Cookies and Tracking Technologies

We use cookies to:

  • Enable site functionality

  • Understand site traffic (analytics)

  • Remember your preferences

We use Squarespace’s built-in cookie banner to request your consent for non-essential cookies. You can manage or withdraw your consent at any time by updating your browser settings or revisiting the banner.

Learn more about Squarespace cookies:
Squarespace Cookie Policy

7. How Long We Keep Your Data

We keep your personal information only as long as necessary:

  • Enquiry forms: up to 12 months

  • Client records: up to 7 years (for accounting/legal purposes)

  • Newsletter contacts: until you unsubscribe

We securely delete or anonymise data when no longer needed.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Correct any inaccurate or incomplete data

  • Request deletion of your data (“the right to be forgotten”)

  • Object to or restrict how we use your data

  • Withdraw consent for marketing at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been misused

To exercise any of these rights, contact us at [Insert email].

9. Children’s Privacy

Our services and website are not intended for children under 18. We do not knowingly collect data from anyone under this age.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in the law or how we operate. The latest version will always be posted on this page with the effective date at the top.